Nov. 8, 2024

The agent hotline is ready for you! You can speak with an award-winning, knowledgeable and friendly customer service advocate who is ready to answer all of your questions. 

Hours of operation
Hotline hours of operation are Monday through Friday, 8:30 a.m. to 5:30 p.m. 

Open enrollment extended hours of operation
Hotline hours have been extended for the below days to better serve you:

• Dec. 13: 8:30 a.m. – 6 p.m. 
• Dec. 14 – 15: 11 a.m. – 2 p.m.
• Jan. 15: 8:30 a.m. – 8 p.m.

To contact Customer Service:
Call: 888-481-4740
Email: BlueSCinquiries@bcbssc.com. Please allow 24 – 48 hours for response.